Taking your vehicle in for manufacturer recommended services or repairs doesn't have to be a scary-bad
experience, like ---yikes!--- going to the dentist. Upon meeting owner and master technician Greg Henderson
of Henderson Automotive, you'll encounter a man who will immediately put you at ease. Relaxed, professional and a true gentleman, Greg's demeanor is pure confidence. "My confidence is part of my personalilty makeup," says Greg. "I've always dealt with complicated automotive issues and been able to figure them out. Every vehicle and it's particular problems are different. I ask as many questions of the customer as possible and then go to work. I'm confident and I want customers to feel confident when entrusting their vehicles to Henderson Automotive."

A SHOP WHERE WOMEN FEEL COMFORTABLE: In this day and age many women still feel uncomfortable
at dealerships and other automotive facilities. "At least 60 percent of our customers are women," says Greg, Greg communicates well with his women customers and makes them feel very comfortable when bringing their vehicles to Henderson Automotive."
COMPLETE AUTOMOTIVE SERVICE & REPAIRS - 982 17TH AVE, SANTA CRUZ, CA. 95062
EUROPEAN / ASIAN / DOMESTIC VEHICLES / LUXURY, PASSENGER, SUV'S, LIGHT TRUCKS
WWW.HENDERSONAUTOMOTIVESANTACRUZ.NET
FRIENDS HELPING FRIENDS
CUSTOMER SERVICE AS IT SHOULD BE:

THE FOLLOWING BETTER EXPERIENCE IS WHAT'S PROVIDED TO YOU AT HENDERSON AUTOMOTIVE.
1: One-on-One un-divided attention. 2: Discounted car rentals arranged. 3: Quality part-replacment. 4: Warranty on parts & Labor ---- 12 mo / 12k miles. 5: Computerized service/repair records. 6: Service reminders. 7: Prioritize service & repairs. 8: Free loaner car (often available). 9: Clean customer waiting area with wifi internet access for smart phone or lap top computer. 10: Smiles--------always!
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